Acrylic stand
A freestanding base for counters, shelves and display tables.
LED neon sign installation guide
Mount your neon sign with confidence.
Choose the method that suits your sign, follow the matching visual guide, then connect the power components in the order supplied.
Your sign includes mounting hardware and instructions. Choose the method that matches your sign and surface, and plan the cable route before mounting.
Use the mounting points in the delivered backing
Plan the cable route before fixing the sign
Choose your method
Wall · hanging · adhesive
Stand options are available for selected designs
Wall mounting
Pre-drilled acrylic backing
Wall hardware and instructions included
Hanging option
One 90 cm chain
With two circular snap hooks
Power cable
Transparent cable up to 3 metres
1.5 m standard; 1.5 m power-supply cable
Adhesive option
Available on request
For compatible lightweight signs only
Installation methods
Choose the setup that fits your sign.
Wall mounting is the standard option. Hanging works well for windows and events. Adhesive strips are only for compatible lightweight signs on suitable indoor surfaces.
Select a mounting method to view its instructions.
Five clear steps
Mount with the supplied standoffs.
Use the pre-drilled acrylic backing as the template. The 9 mm drill size shown here matches the wall plugs supplied with this standard kit.
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01Step
Mark the mounting points.
Hold the sign in its final position. Use the pre-drilled acrylic backing as the template and mark every mounting hole.
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02Step
Drill the marked holes.
Use a 9 mm drill bit for the wall plugs supplied with this standard kit. Keep the drill straight.
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03Step
Insert the wall plugs.
Push each wall plug fully into the drilled hole so it sits securely.
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04Step
Fit the standoff bodies.
Place the standoff bodies over the holes and secure them firmly with the supplied screws.
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05Step
Mount and level the sign.
Position the acrylic backing over the standoffs, fit the caps and tighten evenly without forcing the acrylic.
The supplied kit is suitable for many solid walls. If your wall is a different type, use matching fixings for that surface.
Five clear steps
Hang, balance and level the sign.
Hanging suits windows, events, backdrops and temporary displays when a secure support point is available. Attach the two ends of the supplied chain to the circular snap hooks on the left and right of the sign.
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01Step
Connect the chain and hooks.
Attach each end of the supplied chain to a circular snap hook.
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02Step
Open each spring gate.
Press the spring gate to create the opening needed for the mounting hole.
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03Step
Use the top mounting holes.
Pass each open hook through a top mounting hole in the acrylic backing.
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04Step
Check both hooks.
Release each gate and confirm that it has closed fully around the mounting hole.
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05Step
Hang and level the sign.
Hang the chain from a secure support point and check that the sign hangs level.
Use a secure support point that suits the sign’s weight, then check that the sign hangs level before connecting power.
Six clear steps
For compatible lightweight signs only.
Adhesive picture-hanging strips are available on request for suitable lightweight signs and smooth indoor surfaces.
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01Step
Clean and dry the surface.
Clean the wall with isopropyl alcohol and a dry cloth, then allow it to dry fully.
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02Step
Pair the hanging strips.
Press two compatible strips together until they click. Repeat for every paired set required.
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03Step
Attach the required sets.
Follow the strip manufacturer’s weight and quantity limits, then position the required paired sets on the back of the sign.
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04Step
Align and press the sign.
Remove the liners, align the sign in its final position and press it firmly against the wall for 30 seconds.
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05Step
Press the wall strips.
Peel the sign away as directed, then press each wall strip firmly for 30 seconds.
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06Step
Wait, then reattach.
Wait one hour before placing the sign back onto the wall strips. Press until every pair clicks.
Follow the strip manufacturer’s weight, quantity and layout limits. Do not use on large or heavy signs, wallpaper or newly painted walls. Wait at least seven days after painting.
Freestanding displays
Ask about display options
Prefer a stand or acrylic box?
Selected designs can be prepared for counters, shelves or other freestanding displays when agreed before production.
Acrylic box
A freestanding acrylic display with added depth and a clean finished profile.
Power and cable
Connect the power system in the supplied order.
The standard setup includes a 1.5 metre transparent sign cable and a 1.5 metre power-supply cable. The transparent sign cable can be requested up to 3 metres before production; longer runs are not recommended. A plug suitable for the delivery country is supplied.
LED neon sign
The transparent low-voltage cable exits the sign in its manufactured position.
Do not cut or splice the sign cable.Dimmer or RGB controller
RGB signs require the RGB controller. For single-colour signs, connect the dimmer if it is included in your selected setup.
Keep it accessible and dry.Power supply
Use the supplied or approved adapter with intact cables and connectors.
Keep it ventilated and accessible.Wall outlet
Connect to a suitable outlet using the plug supplied for the destination country.
Use an electrician for fixed wiring.Keep every connection protected
- Push connectors fully together and keep them free from pulling or sharp bends.
- Keep cables away from heat, doors, pinch points, liquids and walking routes.
- Do not cover the power supply or place it where ventilation is restricted.
- Keep the plug and controls easy to reach so the sign can be disconnected safely.
Disconnect the power before handling components. Stop using the sign if a cable, connector, adapter, dimmer or controller is damaged, unusually hot or exposed to liquid.
Outdoor installation
Keep the control components dry.
The outdoor sign body is IP67. The power supply, dimmer, RGB controller and remote have different requirements, so place each part according to where it will be used.
The standard power supply is suitable
If the power supply stays indoors or in a dry protected area, the included standard unit can be used.
Recommended for both single-colour and RGB signsUse an outdoor-rated power supply
If the power supply will stay outside, select the separately priced outdoor-rated adapter.
Choose the adapter separately from the Outdoor sign option.The dimmer is not waterproof
A single-colour sign can connect directly to the outdoor power supply without a dimmer. If brightness control is required, keep the dimmer indoors or suitably protected.
The outdoor power supply does not waterproof the dimmerThe RGB controller must stay protected
The RGB controller is required for colour control and is not waterproof. Keep it indoors or in a suitable waterproof enclosure.
An outdoor power supply does not waterproof the RGB controllerThe safest route keeps control components indoors.
- Keep the power supply and controller inside or in a dry protected area whenever possible.
- Extend the approved low-voltage cable to the outdoor sign.
- Protect every connection and keep the remote away from water and moisture.
Installation FAQs
Quick answers before you begin.
These are the questions customers most often ask about mounting, power and outdoor use.
Does the supplied installation kit work with every wall?
The supplied kit is suitable for many solid walls. If your wall is a different type, use matching fixings for that surface.
Can I mount the sign with adhesive strips?
Only for a compatible lightweight sign on a smooth, clean, dry and fully cured indoor surface. Stay within the strip manufacturer’s weight and quantity limits. Do not use adhesive strips for large or heavy signs, wallpaper or freshly painted walls. Wait at least seven days after painting.
Can I hang the sign from a ceiling or frame?
Yes, when the sign has the correct hanging holes and a suitable support point. The hanging kit includes one 90 cm chain and two circular snap hooks. Use a support point suited to the sign’s weight.
How long are the sign and power-supply cables?
The standard setup includes a 1.5 metre transparent sign cable and a 1.5 metre power-supply cable. The transparent sign cable can be requested up to 3 metres before production; longer runs are not recommended. A plug suitable for the delivery country is supplied.
Which parts of an outdoor sign are waterproof?
The outdoor sign body is IP67. The dimmer, RGB controller and remote are not waterproof. Keep them indoors or suitably protected. If the power supply remains outside, select the separately priced outdoor-rated power supply.
Can the sign be hardwired?
The sign does not need to be hardwired and normally connects to a standard outlet through the supplied low-voltage power supply. Ask a qualified electrician about any fixed or concealed mains connection.
Final check
Secure, level and ready to glow.
Before switching on, confirm the sign is stable, the cable is protected and every power component is dry and accessible.
Pause before installation
Damage or missing parts Unknown or unsuitable support Power or outdoor uncertainty
Contact us if something does not match.
The acrylic, cable, connector, power supply, controller or mounting hardware is damaged or missing.
The wall material, fixing method or hanging point cannot be confirmed, or the mounting holes do not align.
A control component may be exposed to water, or the plan requires fixed or concealed mains work.
Before power-on
Four final checks
Need installation help?
Share your order number, a photo of the sign and a photo of the intended surface.
Contact supportPlanning a new sign?
Send the artwork, intended position and installation details for a tailored quotation.
Upload your designImproper installation, modification or unauthorised repair can affect warranty coverage. Read the current two-year warranty before altering any component.