How it works

Your idea, made clear before it is made.

Start with a phrase, logo, business space or ready-made design. We help you choose the right path, see the result, approve the important details and receive a sign made for its intended space.

Blue custom LED neon sign installed in a gym

Choose your starting point

Start with what you already have.

Order directly when the design is straightforward, or begin with a free mockup when the project needs a closer design review.

01

Custom text

Design text online

Choose your wording, font, colour, size and available options in the live designer.

Best forNames, phrases and straightforward text designs
DESIGN YOUR SIGN
03

Business or multi-sign project

Plan a larger project

Share quantities, locations, design variations and the result you want for the space, campaign or event.

Best forTwo or more signs, multi-location work and client projects
START A BULK PROJECT
04

Existing design

Choose a ready-made sign

Browse designs that are already available and choose the size or options offered on the product page.

Best forAn existing design that already suits the space
SHOP READY-MADE SIGNS

From idea to glow

Five clear steps from idea to installation.

You can see what happens next without working through a long technical process.

  1. 01

    Start

    Show us what you want

    Use the online designer, upload your files or choose an existing sign. Add the size, placement and destination if you know them.

  2. 02

    Preview

    See the design before production

    For tailored work, we prepare a mockup and quotation. Straightforward text designs can be reviewed in the online designer.

  3. 03

    Approve

    Confirm the details

    Check the artwork, wording, dimensions, colour, backing and mounting choice. Payment is completed before production begins.

  4. 04

    Make

    We make and check your sign

    Your sign is produced to the approved mockup and technical drawing, then checked before packing.

  5. 05

    Glow

    Receive and install it

    Your order is packed, shipped with tracking and installed using the method suited to the sign and surface.

Design approval

See the idea before production.

A tailored project can move through a room mockup, a dimensioned technical drawing and the finished sign. You approve the design and production details before we begin.

Room mockup of a blue gym LED neon sign
01 Visual mockup

Picture it in the space

The mockup helps you review the overall look, colour and scale before production.

Technical drawing showing the dimensions of four blue LED neon word signs
02 Technical drawing

Confirm the build

The technical drawing records the dimensions and production layout for each part of the sign.

Four blue LED neon word signs installed in a gym
03 Customer installation

Arranged to suit the space

The four approved signs were produced as separate pieces, then arranged by the customer to suit the gym.

Installation options

Choose how your sign will sit in the space.

The right option depends on the sign, surface, weight and intended use. Confirm the mounting choice before production so the backing and hardware can be prepared correctly.

Wall mounted

Permanent indoor wall placement

Pre-drilled backing and the supplied standoff set create a clean wall-mounted finish. Choose fixings suitable for the wall type.

Hanging

Windows, events and suitable suspension points

Chains and circular snap hooks provide a flexible hanging option. Use support points and ceiling fixings rated for the surface and sign weight.

Adhesive strips

Lightweight indoor signs on smooth surfaces

Follow the load limit stated on the strip packaging. This option is not suitable for large or heavy signs.

Common questions

Clear answers before you begin.

Quick guidance on ordering, design approval, variations, timing and installation.

Which ordering option should I use?

Use the online designer for custom text, upload your files for a logo or artwork, or browse the shop for a ready-made design. Save 10% on two eligible signs or 20% on three or more when ordering online. The discount appears automatically in the cart; paid customisation and add-on charges are calculated separately. Use the bulk project form for a tailored quote with mixed designs or multiple locations.

Do I need finished artwork to request a quote?

No. Send the best logo, image, sketch or reference you have. You can also describe the idea, intended size and placement so we can prepare a practical starting point.

Will I see the design before production?

Logo and artwork projects include a free mockup, technical drawing and quote within 24 hours. Once you accept the design and quote, we send an invoice or payment link. Production begins after payment.

For a paid order placed through the online designer or a ready-made design, you can request a mockup by email. Reply within 24 hours to approve it or ask for changes. If we do not hear from you, the design is treated as approved and production begins, as explained in the email.

Can every sign have a different size, colour or wording?

Yes. Each sign can have its own wording, artwork, size and colour. Every item is produced to the mockup and technical drawing you approve. For multi-location orders, list the design and destination for each sign so the final quotation and delivery plan can be prepared accurately.

How long do production and delivery take?

For Europe, the UK, the USA and Canada, Standard production and delivery usually take 2–3 weeks in total. Express takes 10–12 calendar days. The same estimates apply to indoor and outdoor signs. Express production and delivery to Australia usually take 10–12 calendar days in total. We recommend contacting support@theartneon.com before ordering to confirm timing.

Timing starts after payment and any required design approval. For paid online orders with mockup review, approval is confirmed by your reply or after 24 hours without a response to the mockup email. For logo and artwork enquiries, we send a free mockup and quote before payment. Once you accept them, we send an invoice or payment link. Production begins after payment. Bulk and multi-location projects are normally planned over 30–45 calendar days, with the schedule confirmed in your quote.

How can the sign be installed?

Available methods include wall mounting, hanging and adhesive strips for eligible lightweight indoor signs. The correct method depends on the sign, surface, weight and location. Detailed instructions are available in the Installation Guide.

Ready to begin?

Start with the idea you already have.

Design custom text online, upload a logo or artwork for a free mockup, or share the details of a multi-sign project.