When you receive a neon mockup from The Art Neon, it’s normal to wonder how flexible the process is and whether you can ask for changes. The mockup stage exists to make sure the final LED neon sign matches your vision — whether you’re outfitting a café, updating a salon, adding atmosphere to a wedding venue, or creating a backdrop for your livestream. This guide explains what types of changes are commonly possible, how to request them, what may affect cost and timing, and practical tips to get the mockup right quickly.

What a mockup represents

A mockup is a digital visual that shows how your custom neon design will look. It’s created from your brief or uploaded logo and demonstrates:

• shape and layout
• proposed colours and brightness
• estimated size and mounting options
• how the sign will sit on a wall or in a frame

The Art Neon uses mockups to make sure you approve the design before we move to production. Because we use safe low-voltage LED and custom fabrication techniques, the mockup focuses on appearance and layout rather than the internal wiring, which will always meet safety and efficiency standards.

Common changes customers request

Changes fall into a few clear categories. Most are straightforward to implement at the mockup stage:

• Text edits: wording, spelling, capitalization or line breaks.
• Font and style: swapping fonts, adjusting script thickness, or choosing a different letter spacing.
• Colours: altering neon colour, halo/backing colour, or specifying a brand colour with a Hex code.
• Size and proportion: changing overall dimensions or the ratio between elements (useful for fitting a specific wall space).
• Placement and orientation: adjusting where the sign sits relative to mount points or other décor.
• Mounting and finish: choosing between wall mounts, hanging systems, acrylic backing, or mirror-backed options.

Examples for European businesses and creators

• Café: You might ask for the logo to be taller to read from the street, or to change from warm yellow to cool white to match outdoor lighting.
• Restaurant: Request that the typeface be bolder so it’s legible from a distance, or move the sign to sit above a doorway in the mockup.
• Salon or studio: Ask for a softer hue and an included dimmer/controller to adjust ambience during different hours.
• Wedding venue: Change script size and colour to coordinate with floral arrangements and request a mockup showing the sign on a wooden backdrop.
• Gym or fitness studio: Increase contrast and height for visibility; choose energy-efficient LED options for long lifetime and lower running costs.
• Content creators: Adjust colour and placement for camera framing and review mockups that show the sign lit at different brightness levels.

How to request changes — practical steps

To speed up revisions, follow a clear process when you receive a mockup:

1. Review the mockup in the context it will be used — picture it on the specific wall, stage, or backdrop.
2. Write precise feedback. Mention exact changes like “change text to ‘Open Kitchen’, use Helvetica Bold, set neon to Hex #FF5A00, and increase height by 20%.”
3. Annotate the image if possible — a simple screenshot with notes is very helpful.
4. Confirm mounting preferences and ask about any accessories you want included, such as a dimmer/controller or a specific plug for your country.
5. Reply to the mockup email or upload your feedback through the channel used during ordering so nothing is missed.

Files and technical details

If your design includes a logo, provide high-quality files to avoid misinterpretation. Vector formats (SVG, EPS, PDF) are perfect because they scale cleanly. If you only have raster files, supply the highest resolution possible and describe any colours or fonts that must be matched.

Timing, costs and limits

Most minor edits at the mockup stage are handled quickly. Significant design changes — for example, reworking a logo, changing the core concept, or altering the sign’s structural mounting — may require extra time and could incur an additional fee. The Art Neon will let you know when a requested change affects production time or cost.

Once you approve the final mockup, we proceed to production. At that point, changes are typically not possible without pausing or remaking parts of the sign, which can lead to delays and additional charges. That’s why thorough checking at the mockup stage is important.

What to expect after approval

• Production begins and skilled craftwork brings the mockup to life using safe low-voltage LED and durable materials chosen for long lifetime and energy efficiency.
• Your sign will include the promised controller/dimmer when specified, so you can set the mood in cafés, studios, and wedding venues.
• The finished product is carefully packaged to protect delicate tubing and shipped across Europe and worldwide with tracking and handling instructions.

Tips to avoid revisions

• Provide clear briefs up front: give exact wording, preferred fonts, and brand colour codes.
• Share photos of the installation site so we can propose the best size and mounting solution.
• Decide on accessories like dimmers or specific plug types early in the process.
• Ask any practical questions about brightness, mounting, or power compatibility before approving the mockup.

Final thoughts

Yes — you can request changes after seeing the mockup, and The Art Neon aims to make the revision process smooth and collaborative. Minor tweaks are routine; larger structural or conceptual shifts may affect cost and timing. Use precise feedback, provide high-quality assets, and confirm mounting and control preferences to get a final neon sign that’s exactly right for your café, office, wedding venue, salon, gym, or content studio.

Ready to start or upload your artwork? Visit these pages to create or submit your design: Create your neon sign Upload your own design or logo