Thank you for choosing to shop with us. Please take a moment to review our shipping policy before placing your order.

Production Time
Standard Orders: Our standard production time is 2-7 business days.
Rush Orders: For expedited production, we can complete your order within 1-3 business days

Delivery Time
We use reliable carriers such as FedEx and DHL to ensure prompt delivery of your orders. Estimated delivery times are as follows:

Europe: 3-4 business days
United States: 3-5 business days
Canada: 4-6 business days
Australia: 4-6 business days

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by visiting our website and entering your tracking number in the designated tracking section. https://theartneon.com/pages/track-your-order

Rush Orders and Firm Event Dates:

If you have a firm event date or require a rush order, please email us at support@theartneon.com so we can make the necessary arrangements to ensure your order is delivered on time.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team at support@theartneon.com.

Thank you for your understanding and support.