Seinäjoki, Finland
Finnish company and customer support
The Art Neon Oy manages the storefront, customer communication and after-sales support from Finland.
- Registered company identity
- Support before and after ordering
- Order details kept together
Founded in Seinäjoki, Finland · 2022
Founded by two brothers in Seinäjoki in 2022, The Art Neon creates made-to-order LED neon signs for homes, events and businesses. We guide each project from the first idea and design through production, delivery and support.
Our origin
The Art Neon began in Seinäjoki in 2022, when two brothers started experimenting with LED neon and a single CNC machine at home. The first projects were created for local cafés, events and homes.
That practical beginning still shapes how we work today: understand the space, refine the design and keep the agreed details connected from quotation to delivery.
Two brothers began developing custom LED neon signs with one CNC machine in a small home workspace.
Early projects moved from experiments into local cafés, events and homes around Seinäjoki and across Finland.
The customer base expanded across Europe, the United Kingdom, North America and other international destinations.
Today, customers can design text signs online, request tailored artwork and receive support through production, delivery and aftercare.
How we operate
The Art Neon Oy is registered in Seinäjoki, Finland. We serve homes, events and businesses worldwide, coordinating each order from design and approval through production, delivery and after-sales support.
Seinäjoki, Finland
The Art Neon Oy manages the storefront, customer communication and after-sales support from Finland.
Design & approval
Wording, artwork, dimensions, colour, backing, indoor or outdoor use, mounting context and key requirements are clarified before production.
Europe and China
Our signs are produced in Europe and China, depending on the product, order volume and project requirements.
Quality, delivery & aftercare
Each sign moves through quality control and protective packing before delivery. Installation guidance, customer support and the published two-year warranty remain available after arrival.
Our LED neon signs are produced in Europe and China, depending on the product and order requirements. The approved artwork and specification remain the reference throughout production and quality control.
How a made-to-order project works
Each stage keeps the design, order details and expectations clear before the sign moves forward.
Start with the exact wording, logo or artwork, plus the approximate size, indoor or outdoor use, destination and any deadline.
Use the Online Design Studio for text and available icons. Request a tailored quote for logos, custom artwork, a different font or additional specifications.
If you request a mockup with your paid online order, we email it within 24–48 hours. Approve it or request changes within 24 hours of that email. If we receive no reply, it is treated as approved and production begins. This deadline is stated in the email.
The sign is produced from the selected or approved design, checked, packed and shipped. Installation guidance and customer support remain available after delivery.
What matters to us
These principles guide how we design, produce and support every order.
Through our partnership with One Tree Planted, one tree is planted for every order.
The selected design, size, colour, backing and intended environment are recorded before the sign is made.
We explain practical considerations around size, outdoor use, installation and deadlines before production.
Installation guidance, warranty terms and a reachable support channel remain available after the parcel arrives.
The Art Neon Standard
Specifications vary by product and proposal, but every order follows the same core standards.
The sign is prepared around the selected or approved design, size, colour, backing and intended environment.
Production follows the selected or approved design and the specifications recorded for the order.
Backing, mounting and cable direction are considered within the order. Unusual locations may require a qualified local professional.
Eligible defects in the sign and included components are covered for two years from the delivery date under the published warranty terms.
Company details and real customer work
Check our registered company details, read the warranty terms and explore work completed for real customers and businesses.
Business ID 3320268-8 · VAT FI33202688 · registered in Seinäjoki, Finland.
See what the warranty covers, what it excludes and how to request support.
Explore finished signs in real business, event and workplace settings.
Read current customer feedback and see the live rating directly from the review source.
Selected customer projects
Explore LED neon signs made for cafés, offices, events and studios, with each project’s setting and purpose included.
About The Art Neon
Company details, production, mockup approval, warranty and support in one place.
Yes. The Art Neon Oy is registered in Seinäjoki, Finland. Our company details and customer support information are available on this page.
The Art Neon Oy is a Finnish company. Our LED neon signs are produced in Europe and China, depending on the product and order requirements. The selected or approved design and specification remain the reference for every order.
Online orders without a mockup request move into production after payment. If you request a mockup with your paid online order, we email it within 24–48 hours. Approve it or request changes within 24 hours of that email. If we receive no reply, it is treated as approved and production begins. This deadline is stated in the email.
For a logo or artwork quotation, production begins after the agreed design approval and payment.
Personalised signs are made to the selected or approved specifications and are not treated like standard stock products. The current Return Policy explains the applicable return limits and the remedies available for faulty or damaged items.
The two-year warranty begins on the delivery date and covers eligible defects in the sign and included components, including the RGB controller and outdoor adapter, under the published warranty terms.
Yes. Use the Contact Us page or email support@theartneon.com for design questions, order support or aftercare. For logos, artwork or business projects, use the tailored quotation route.
A real company and a reachable team
Our team can help with a new idea, an existing order or a technical question before and after delivery.
Get guidance on text design, logo artwork, sizing, placement or the information needed for a useful quotation.
Contact our team ↗Contact support for delivery, installation, product or warranty questions. Include your order number when available.
Contact customer support ↗Upload the logo or idea with the approximate size, intended environment and deadline so the first response can be specific.
Request a tailored quote ↗Choose the next step
Order text and available icons through the Online Design Studio, or request a tailored quote for artwork and additional customisation.
Text and available icons
Choose the wording, font, colour, size and available icons, then order directly online. Select mockup approval at checkout if you would like to review the design first.
Logo, artwork or additional customisation
Contact us for logos, custom artwork, a font not available in the Online Design Studio or additional project requirements.
Hospitality, retail, offices & more
Use the business guides to plan visibility, installation context and repeatable brand applications.
For outdoor, large, multi-part, deadline-critical or brand-sensitive work, use the tailored quotation route even when the design begins as text.